The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Bedding
“The bed was incredibly comfortable with crisp, fresh bedding, creating the perfect environment for a good night's sleep.” view full review
Sound-Proofed Rooms
“The room was adjacent to the rail line, but thanks to the excellent sound-proofing, I experienced no disturbances from outside noise.” view full review
Free Room Upgrade
“I was pleasantly surprised to be upgraded to a better room at no extra cost, providing an even more enjoyable stay.” view full review
Quiet and Relaxing
“The lower floor room was very quiet, allowing for a peaceful retreat after a long day of exploring.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
11-12 Poplar Mews, Shepherd'S Bush,
London,
United Kingdom,
Greater London
Map view
street view
11-12 Poplar Mews, Shepherd'S Bush,
London,
United Kingdom,
Greater London
City landmarks
Museum
Design Museum
2.6
km
Garden
Buckingham Palace
5.9
km
Park
Holland Park
2.5
km
Museum
Leighton House Museum
2.2
km
Palace
Kensington Palace
2.6
km
The Mall Hammersmith
Hammersmith
1.5
km
Park
Ravenscourt Park
1.6
km
West 12 Shopping center
Lost Lagoon
600 m
Metro Station
Kensington
1.7
km
Park
Hyde Park
4.2
km
Westbourne Grove
Westbourne Grove
2.3
km
Museum
Victoria and Albert Museum
3.9
km
Park
Kensington Gardens
3.2
km
Museum
18 Stafford Terrace
2.1
km
Store
Tesco Express
1.4
km
Theatre
The Playground Theatre
1.4
km
Store
Kensington High Street
2.3
km
Park
Hammersmith Park
730 m
Event hall
Olympia London
1.5
km
Museum
Science Museum
3.7
km
Park
Wormholt Park
920 m
Museum
Natural History Museum
3.6
km
388 Chiswick High Rd
Turnham Green Tube
2.3
km
Gallery
Graffik Gallery
2.0
km
Museum
Museum of Brands
3.0
km
Garden
Kyoto Garden
2.1
km
London W2England
Notting Hill
3.2
km
Nearby
Shopping Area
Westfield London
560 m
Shopping Area
West12 Shopping Centre
580 m
Park
Shepherd's Bush Green
450 m
Restaurants
Tian Fu
180 m
39 Bulwer Street
The Defectors Weld
130 m
170 Uxbridge Rd
The Green
120 m
172-174 Uxbridge Road Shepherd's Bush
Shikumen Shepherd's Bush
230 m
Dorsett Hotel 58 Shepherd_s Bush Green
Cabana Westfield White City
360 m
Upper Southern Terrace
Wahaca White City
380 m
Unit 1074 Westfield London Shopping Centre Ariel Way Ariel Way
Five Guys
350 m
Westfield London Shopping Centre Ariel Way Westfield London Shopping Centre
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.0
Location
9.0
Service
9.0
Dining
7.0
Guest reviews
8.0/10
based on 6 reviews
7.9
7.9/10 based on 2095 reviews
Donald
United States,
January
2024
8.2/10
My stay at the hotel was fantastic! The location is superb, right next to the tube station making it convenient to explore the city. The rooms were spacious and had a lovely waterfall shower, but the dining options were a bit limited. The service was top-notch, especially accommodating my wheelchair needs. Overall, a great value for money option with excellent facilities.
Rooms
8.0
The rooms were spacious with a lovely waterfall shower.
Service
9.0
The staff went out of their way to help me with my wheelchair needs.
Location
9.0
The hotel is situated right next to the tube station, making it very convenient for getting around the city.
Dining
7.0
The dining options were a bit limited.
Facilities
8.0
The hotel has great facilities and amenities for guests.
Charles
United States,
November
2023
8.0/10
I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. The location is fantastic, right next to the tube station for convenience. However, the dining options were a bit limited, and some facilities could have been better.
Rooms
8.0
The rooms were clean and cozy, providing a comfortable stay.
Service
9.0
The staff was not only friendly but also eager to assist, making my stay even more pleasant.
Location
9.0
The hotel's location next to the tube station was extremely convenient and allowed for easy access to transportation.
Dining
7.0
The dining experience was satisfactory, but I felt the options were a bit limited.
Facilities
7.0
The hotel offered basic facilities that met my needs.
Grace
United Kingdom,
October
2023
7.8/10
The hotel is conveniently located right next to the tube station, offering a quiet stay despite its proximity to transportation. The rooms have a great overhead shower and a king-size bed but suffer from horrible air-conditioning that can leave the carpet damp. The service is commendable, with the staff going out of their way to assist guests, including those with special needs. The dining options vary, from homemade preserves to meals not included in the stay. Overall, the facilities are satisfactory, offering essential amenities for a comfortable stay.
Rooms
7.0
The rooms have a great overhead shower and a king-size bed, but the air-conditioning can leave the carpet damp.
Service
9.0
The staff was very keen to help with my request and offered great customer service, especially for guests with specific needs.
Location
8.0
The hotel's location right next to the tube station makes it convenient for travelers, with no noise disturbances despite its proximity to transportation.
Dining
7.0
Dining options vary, from homemade preserves to meals not included in the stay.
Facilities
8.0
The facilities offer essential amenities for a comfortable stay.
John
United Kingdom,
October
2023
8.4/10
I had a wonderful stay at the hotel, with close access to the tube and accommodating staff. The room was comfortable and spacious, though a bit crowded with the extra beds. The dining option was good, but not included in the price. Overall, a great value for the location.
Rooms
8.0
My room was well-equipped and had convenient tea and coffee making facilities. The layout was good with well-placed amenities, but felt a bit crowded with the extra 2 single beds.
Service
9.0
The staff was incredibly helpful and attentive, especially assisting me as a wheelchair user. Their customer service was top-notch.
Location
10.0
The hotel's location right next to Shepard's Bush Market Underground station was incredibly convenient for getting around the area. It was right where I wanted to be.
Dining
7.0
I enjoyed the available dining options, and local meats were a nice touch. However, dining was not included in the stay.
Facilities
8.0
The hotel had great facilities overall, making my stay comfortable and convenient.
Joe
United States,
August
2023
8.4/10
I had a delightful stay at this hotel. The bright and clean rooms with disabled access were a great feature, and the location next to Shepherds Bush Market Underground station was really convenient. The service was exceptional, especially towards guests with special needs. The only drawback was the dining experience which didn't offer much variety. Overall, a great value for money option in London.
Rooms
9.0
The rooms had a bright decor with a brighter window, tea and coffee facilities, and disabled access.
Service
9.0
The staff went out of their way to assist me during my stay, especially as I use a wheelchair. They were incredibly nice and helpful.
Location
9.0
The hotel's proximity to Shepherds Bush Market Tube station and other attractions like Holland Park and Westfield shopping center made it a prime location in London.
Dining
7.0
The dining options were satisfactory, though I would have liked to see more variety.
Facilities
8.0
The hotel had all the essential facilities for a comfortable stay.
Ron
United Kingdom,
April
2023
8.2/10
I had a pleasant stay at the hotel, with clean and cozy rooms and exceptionally friendly service. The convenient location next to the Shepherd's Bush Market tube station was a highlight, although the dining options were a bit limited. Overall, good value for money.
Rooms
8.0
The rooms were even more comfortable than portrayed in the pictures, with good facilities and bright windows.
Service
9.0
The staff was very keen to help with my request and was genuinely nice, going out of their way to assist me while I was in my wheelchair.
Location
9.0
The hotel is conveniently located right beside the Shepherd's Bush Market tube station, making it easy to access transportation.
Dining
7.0
The dining experience was satisfactory, with decent options available.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.